HappyOrNot^® Smiley Touch™

Free-standing display with simple and intuitive software focusing on usability and people

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Trusted brands already improving their human experience with our solution

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Achieve unparalleled ‘speed to value’ via in-the-moment insights

Simple feedback concept

Multiple points of interaction

Easy to digest analytics

Diagnose CX issues quickly & fix them

SPEED TO VALUE

Press a Smiley

Capture your customers’ perceptions of your service performance at the exact time and point of experience.

Ready to use in minutes

It couldn’t be simpler, quick to assemble and activate, right out of the box.

Completely wireless

Allows you to place the terminal at the exact point of interaction, and move when needed.

Zero energy consumption

Runs on alkaline batteries with an average 2 year life. Provides an “always on” mode ready to collect feedback.

The Smiley Touch™ is successfully deployed in many sectors collecting invaluable ‘in the moment’ insight from customers and employees alike.

Hospitality

Front End Retail

Transportation

Employee Experience

React to changes in satisfaction fast!

Automated email notification when negative responses, in a specific location, exceed a pre-set value during a specified time frame.

Fully integrated features plus add-ons

Misuse Protection

A built-in custom setting that filters out excessive button presses to ensure the accuracy of your data.

Web & Email Reports

Role, location and time-based result summaries automatically sent to your email.

Interactive Reports

One page printable summary report for sharing your results internally and at location.

Social Sharing

Click-to-share summary image for sharing your results online.

HappyOrNot® API

Integrate results into your company’s own dashboard(s).

Real-time Alerts

Automated email notification when negative responses, in a specific location, exceed a pre-set value during a specified timeframe.

Create your own look and feel with custom branding

Custom branding can be designed as you wish. We have ready-made PowerPoint and Adobe InDesign templates that you can use for your design.

Our custom branding options allows your business to maintain and enhance your own image.

Your business will not sacrifice image with our high quality printing.

Please contact us to find out more.