{"id":2223,"date":"2020-05-14T13:07:44","date_gmt":"2020-05-14T13:07:44","guid":{"rendered":"https:\/\/2021dev.smileyanswers.com\/?p=2223"},"modified":"2020-05-18T16:58:12","modified_gmt":"2020-05-18T16:58:12","slug":"announcing-new-touchless-ways-to-engage-with-customers-patients-and-employees","status":"publish","type":"post","link":"https:\/\/smileyanswers.com\/staging\/4537\/announcing-new-touchless-ways-to-engage-with-customers-patients-and-employees\/","title":{"rendered":"Announcing new touchless ways to engage with customers, patients, and employees"},"content":{"rendered":"

As a way to help organizations adapt and thrive through these uncertain times, SmileyAnswers<\/em><\/a> announces new GoTouchless<\/em><\/a> ways to capture real-time insight into the experiences of customers, patients, and employees. \u00a0Due to the major impact of recent events, individual expectations and perceptions are changing rapidly. \u00a0It is now even more important for organizations to have real-time insight into how people see their organization and the products and services they provide.<\/p>\n

SmileyAnswers introduces the new Smiley Link<\/em><\/a> and Smiley Digital<\/em><\/a>. \u00a0Smiley Link uses QR Codes to capture customer, patient, and employee feedback in a “touchless” way. \u00a0The QR Code is easily added to a Smiley Terminal or Smiley Touch for the individual to provide their sentiment. \u00a0All of this is done while the person is still in the experience. \u00a0Smiley Link is a free service offered to current and new customers up to October 31, 2020.<\/p>\n

Smiley Digital provides organizations a way to uniquely capture individual sentiment through digital and physical channels. \u00a0Smiley Digital offers three ways to capture real-time feedback:<\/p>\n