{"id":2561,"date":"2020-08-21T05:46:04","date_gmt":"2020-08-21T05:46:04","guid":{"rendered":"https:\/\/2021dev.smileyanswers.com\/?p=2561"},"modified":"2020-08-21T05:58:25","modified_gmt":"2020-08-21T05:58:25","slug":"managing-covid-19-trends-for-grocery-stores-and-restaurants","status":"publish","type":"post","link":"https:\/\/smileyanswers.com\/staging\/4537\/managing-covid-19-trends-for-grocery-stores-and-restaurants\/","title":{"rendered":"Managing Covid-19 trends for grocery stores and restaurants"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1456px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_2_3 2_3 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:66.666666666667%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.88%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:2.88%;--awb-width-medium:66.666666666667%;--awb-spacing-right-medium:2.88%;--awb-spacing-left-medium:2.88%;--awb-width-small:100%;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\"><p>As the world economy continues to be challenged with the Covid-19 virus, consumers are constantly changing behaviors to adapt to this pandemic.\u00a0 This includes how individuals are shopping for food at the grocery store and their desire for dining out.\u00a0 Recent research has revealed how consumers are changing their habits to consume food.\u00a0 Within this post, we will cover some trends both in the shopping of food and for restaurants.\u00a0 We will also cover some ideas on how to provide better experiences for customers.<\/p>\n<h4 style=\"color: #16ad31;\">The Grocery Store Experience<\/h4>\n<p><a href=\"https:\/\/www.prnewswire.com\/news-releases\/acosta-finds-grocery-shopping-once-a-week-or-more-has-decreased-by-20-from-pre-covid-19-levels-301097376.html\" target=\"_blank\" rel=\"noopener noreferrer\">According to a recent research report from Acosta<\/a>, grocery shopping habits have been changing:<\/p>\n<ul class=\"post\">\n<li class=\"post\">Grocery shopping frequency has declined since the start of the pandemic (Shopping once a week has declined 20% from 67% to 47% of shoppers)<\/li>\n<li class=\"post\">Shoppers are spending more and stocking up (Thirty-seven percent of shoppers reported spending more on grocery trips now vs. pre-Covid-19)<\/li>\n<li class=\"post\">Shoppers are eating more at home than they did pre-pandemic (66% of the shoppers)<\/li>\n<\/ul>\n<div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:8px;margin-bottom:7px;width:100%;\"><\/div>\n<p><a href=\"https:\/\/www.fmi.org\/our-research\/research-reports\/u-s-grocery-shopper-trends\" target=\"_blank\" rel=\"noopener noreferrer\">The WHERE and HOW in grocery shopping has also changed<\/a><\/p>\n<ul class=\"post\">\n<li class=\"post\">As a result of the Covid-19 virus, 78% of shoppers from a recent survey (<a href=\"https:\/\/www.fmi.org\/forms\/store\/ProductFormPublic\/u-s-grocery-shopper-trends-2020\" target=\"_blank\" rel=\"noopener noreferrer\">Food Industry Association survey<\/a> \u2013 Pay or membership required) said they made a change in WHERE they shopped for food. Forty percent shopped at fewer stores and 28% shopped more online.\u00a0 There has been a tremendous move to digital channels for customers to acquire food.\u00a0 In 2019, online grocery accounted for 10.5% of U.S. consumers\u2019 total weekly grocery spending. This number climbed to 14.5% in February and then jumped to 27.9% for March and April.<\/li>\n<li class=\"post\">Eighty-nine percent of shoppers changed HOW they shop for food. Along with spending more per visit, the trips are faster, the range of items bought is smaller, and more shopping is being done online.<\/li>\n<\/ul>\n<div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:8px;margin-bottom:7px;width:100%;\"><\/div>\n<p>To meet the needs of the shopping consumer, grocery stores are learning and adapting to this rapid change by listening to their shoppers.\u00a0 Here are some thoughts from the research on what concerns shoppers have along with a few ideas to make it a safer experience.<\/p>\n<p>Top grocery shopping concerns from the consumer include:<\/p>\n<ul class=\"post\">\n<li class=\"post\">Getting Sick<\/li>\n<li class=\"post\">Items out of stock<\/li>\n<li class=\"post\">Prices Rising<\/li>\n<\/ul>\n<p><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:8px;margin-bottom:7px;width:100%;\"><\/div>\nWays to make it safer include:<\/p>\n<ul class=\"post\">\n<li class=\"post\">Sanitation of store, carts, and checkout<\/li>\n<li class=\"post\">Limit the amount of shoppers<\/li>\n<li class=\"post\">The availability of special hours<\/li>\n<li class=\"post\">Minimize the number of employees handling food<\/li>\n<li class=\"post\">Having fresh produce and meat<\/li>\n<\/ul>\n<div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:8px;margin-bottom:7px;width:100%;\"><\/div>\n<h4 style=\"color: #16ad31;\">The Restaurant Experience<\/h4>\n<p>With the effects of the pandemic (Economic downturn, changes in consumer behavior in grocery store shopping, and limitations on restaurants from government mandates), the dining out experience has changed dramatically this year.\u00a0 Health and safety have risen to be a top priority in the restaurant experience.\u00a0 Because of current and expected economic conditions, dining for many will become less frequent.\u00a0 Consumers are spending more on the basics and will change behaviors quickly based on their current conditions.<\/p>\n<p>The move to takeout, drive through, and delivery are clear as many restaurants are closed or limited in terms of available seating.\u00a0 <a href=\"https:\/\/www.restaurantbusinessonline.com\/consumer-trends\/survey-consumers-are-increasingly-cutting-back-dining-out\" target=\"_blank\" rel=\"noopener noreferrer\">Recent research from AlixPartners<\/a> indicated that 26% of the consumers surveyed said they will be cutting back on dining out.\u00a0 Takeout and delivery orders were placed by 57% of the respondents with pizza and fast food being top choices &#8211; Takeout was preferred over delivery.\u00a0 A fear of catching the Covid-19 virus was cited by 60% of those polled as to why they were not going into restaurants for indoor dining.<\/p>\n<p>Below are some major touchpoints to consider when keeping customers safe.\u00a0 Perception of safety is also important and is included.<\/p>\n<ul class=\"post\">\n<li class=\"post\">Touching door handles in restaurants (78% surveyed believed it could increase their chances of contracting Covid-19)<\/li>\n<li class=\"post\">Self-serve food areas (Salads, buffets \u2013 77%)<\/li>\n<li class=\"post\">Public Restrooms (74%)<\/li>\n<li class=\"post\">Crowded Restaurant (69%)<\/li>\n<li class=\"post\">Self-Serve Soft drinks\/Coffee (68%)<\/li>\n<li class=\"post\">Sharing condiments (64%)<\/li>\n<li class=\"post\">Sharing food at restaurants (63%)<\/li>\n<li class=\"post\">Eating food with your hands (56%)<\/li>\n<li class=\"post\">Using dishware\/silverware at restaurants (48%)<\/li>\n<\/ul>\n<p><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:8px;margin-bottom:7px;width:100%;\"><\/div>\nOther ideas for better safety and presenting safe eating environments include:<\/p>\n<ul class=\"post\">\n<li class=\"post\">Outdoor seating<\/li>\n<li class=\"post\">Disposable Menus<\/li>\n<li class=\"post\">Mask Mandates<\/li>\n<li class=\"post\">Visibly wiping down tables<\/li>\n<li class=\"post\">Employees visibly wearing safety apparel<\/li>\n<li class=\"post\">Disinfecting wipes and hand sanitizers<\/li>\n<li class=\"post\">Food shield covers and sneeze guards<\/li>\n<li class=\"post\">No open containers<\/li>\n<li class=\"post\">More space between tables \u2013 visible social distancing<\/li>\n<li class=\"post\">Touchless options<\/li>\n<\/ul>\n<div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:8px;margin-bottom:7px;width:100%;\"><\/div>\n<h4 style=\"color: #16ad31;\">SmileyAnswers Big Picture Review<\/h4>\n<p>The big picture that we are seeing in the purchasing of food either for grocery store shopping and dining out involves these three important points:<\/p>\n<ul class=\"post\">\n<li class=\"post\">Customers want to be safe<\/li>\n<li class=\"post\">Economics are impacting most consumers in their food consumption choices<\/li>\n<li class=\"post\">Consumer behavior is quickly changing based on current conditions<\/li>\n<\/ul>\n<p><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:8px;margin-bottom:7px;width:100%;\"><\/div>\n<span style=\"color: #16ad31;\"><em>Customers want to be safe<\/em><\/span><\/p>\n<p>Because of the need for safety and to protect individual and family health, this will be a top priority for both grocery stores and restaurants.\u00a0 More planning and actions will be needed to keep customers safe and healthy while also bringing a positive experience.\u00a0 The senses will be heightened for all food interactions for each individual (both at the conscious and subconscious level).\u00a0 Businesses can improve experiences by going through their customers touchpoints and reflecting on how the five senses are perceiving safety at each of them.\u00a0 As an example, examine the perception of cleanliness with the five senses at all the different grocery and restaurant touchpoints.<\/p>\n<p><span style=\"color: #16ad31;\"><em>Economics are impacting most consumers in their food consumption choices<\/em><\/span><\/p>\n<p>How a person perceives value is more important now than pre Covid-19.\u00a0 Because of their safety, some consumers prefer convenience over price due to the friction in acquiring food.\u00a0 For others, prices are of higher importance based on budget constraints.\u00a0 Constantly measuring how customers feel about what they value takes on a new level of importance for businesses to understand their customer.\u00a0 Each customer has their own perception and this perception changes quickly due to personal circumstances.\u00a0 This raises the importance of collecting a large sample to better understand the true value a business is providing each of their customers.<\/p>\n<p><span style=\"color: #16ad31;\"><em>Consumer behavior is quickly changing based on current conditions <\/em><\/span><\/p>\n<p>Conditions are changing very quickly for consumers that keeping up is very difficult for organizations to understand these changing expectations and perceptions.\u00a0 Changes in employment and health impact these expectations along with local and national information on the pandemic.\u00a0 Measurement is vital for businesses to learn and understand these changes.\u00a0 By being proactive, businesses can be on top of all these changing trends.\u00a0 Having a way to let consumers provide feedback on how they feel will allow decisions to be more accurate based on changing needs.\u00a0 A real-time feedback solution can also catch hidden pain points as well as learning new trends quicker.<\/p>\n<h4 style=\"color: #16ad31;\">Wrapping it up<\/h4>\n<p>The Covid-19 crisis has impacted how consumers shop for and dine out for food.\u00a0 The trends and individual ways consumers are adapting is a moving target.\u00a0 Grocery stores and restaurants have to be on top of changing expectations and perceptions of the customer to protect their safety and still provide a positive experience.\u00a0 Customers have changed where and how they shop as many have moved to digital spaces to acquire food.\u00a0 Being able to lower the chances of acquiring Covid-19 impacts how customers shop for food at the grocery stores and determines whether they get takeout, delivery, or go to a restaurant to dine in.\u00a0 Current economic conditions as well as perceived future conditions impact the consumer on their choices.\u00a0 Since these trends and customer perceptions are changing so fast, businesses need to be on top of these moving changes to provide safer and more positive experiences.\u00a0 Having real-time feedback is a way for businesses to be proactive in providing positive and safe experiences versus chasing service recovery.<\/p>\n<h4 style=\"color: #16ad31;\">SmileyAnswers<\/h4>\n<p>SmileyAnswers is the leading reseller of the HappyOrNot\u00ae Reporting System within the United States, Canada, and the U.K.\u00a0 HappyOrNot\u00ae has over 1.5 billion feedbacks to date and is a leader in capturing the real-time insight of customers, patients, and employees.\u00a0 With the recent addition of the <a href=\"https:\/\/smileyanswers.com\/staging\/4537\/gotouchless\/\">Smiley Link and Smiley Digital<\/a>, SmileyAnswers is in the unique position to capture a whole journey Live by using the Smiley\u2019s for both <a href=\"https:\/\/smileyanswers.com\/staging\/4537\/engage-with-your-customers-and-employees-utilizing-new-digital-solutions\/\">digital<\/a> and <a href=\"https:\/\/smileyanswers.com\/staging\/4537\/smileyterminal\/\">physical<\/a> touchpoints.\u00a0 Organizations can \u201clisten\u201d to how people feel at all the important touchpoints.\u00a0 After capturing real-time feedback at these touchpoints, organizations can then \u201clearn\u201d what and <a href=\"https:\/\/smileyanswers.com\/staging\/4537\/insight\/\">where the hidden pain points are<\/a> to make immediate positive changes.\u00a0 Lastly, successes can be shared with <a href=\"https:\/\/smileyanswers.com\/staging\/4537\/solution\/\">Live Sharing<\/a>, Social Sharing, digital boards, social media, email, power points, and more.\u00a0 This process can be repeated daily throughout the year to constantly improve human experiences.<\/p>\n<\/div><div ><a class=\"fusion-button button-flat fusion-button-default-size button-default fusion-button-default button-1 fusion-button-default-span fusion-button-default-type\" target=\"_self\" href=\"mailto:sales@smileyanswers.com?subject=Covid-19 Trends Post - August 2020\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">contact us<\/span><\/a><\/div><style>\nul {\n  list-style: none;\n \n}\n\nul li.post::before {\n  content: \"\\2022\";\n  color: #16AD31;\n  font-weight: bold;\n  display: inline-block; \n  width: 1em;\n  margin-left: -1em;\n  padding:10px 0 0 0;\n}\n<\/style><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_3 1_3 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:33.333333333333%;--awb-margin-top-large:0px;--awb-spacing-right-large:5.76%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:5.76%;--awb-width-medium:33.333333333333%;--awb-spacing-right-medium:5.76%;--awb-spacing-left-medium:5.76%;--awb-width-small:100%;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element\" style=\"text-align:center;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-1 hover-type-none\"><img decoding=\"async\" width=\"700\" height=\"435\" alt=\"real-time actionable insight increases employee satisfaction\" title=\"Managing-covid-19-trends-for-grocery-stores-and-restaurants\" src=\"https:\/\/smileyanswers.com\/staging\/4537\/wp-content\/uploads\/2020\/08\/Managing-covid-19-trends-for-grocery-stores-and-restaurants.jpg\" class=\"img-responsive wp-image-2562\" srcset=\"https:\/\/smileyanswers.com\/staging\/4537\/wp-content\/uploads\/2020\/08\/Managing-covid-19-trends-for-grocery-stores-and-restaurants-200x124.jpg 200w, https:\/\/smileyanswers.com\/staging\/4537\/wp-content\/uploads\/2020\/08\/Managing-covid-19-trends-for-grocery-stores-and-restaurants-400x249.jpg 400w, https:\/\/smileyanswers.com\/staging\/4537\/wp-content\/uploads\/2020\/08\/Managing-covid-19-trends-for-grocery-stores-and-restaurants-600x373.jpg 600w, https:\/\/smileyanswers.com\/staging\/4537\/wp-content\/uploads\/2020\/08\/Managing-covid-19-trends-for-grocery-stores-and-restaurants.jpg 700w\" sizes=\"(max-width: 640px) 100vw, 600px\" \/><\/span><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":2562,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"nf_dc_page":"","footnotes":""},"categories":[16,1,6,14],"tags":[1653,1373,1651,1649,1652,1650],"class_list":["post-2561","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-customer-satisfaction","category-employee","category-retail","category-smiley-digital","tag-changing-habits","tag-covid-19","tag-grocery-store-experience","tag-grocery-stores","tag-restaurant-experience","tag-restaurants"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.6.1 (Yoast SEO v28.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Grocery Stores &amp; Restaurants - Managing Covid-19<\/title>\n<meta name=\"description\" content=\"As the world economy continues to be challenged with the Covid-19 virus, consumers are constantly changing behaviors to adapt to this pandemic.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/smileyanswers.com\/managing-covid-19-trends-for-grocery-stores-and-restaurants\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Managing Covid-19 trends for grocery stores and restaurants\" \/>\n<meta property=\"og:description\" content=\"As the world economy continues to be challenged with the Covid-19 virus, consumers are constantly changing behaviors to adapt to this pandemic.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/smileyanswers.com\/managing-covid-19-trends-for-grocery-stores-and-restaurants\/\" \/>\n<meta property=\"og:site_name\" content=\"SmileyAnswers\" \/>\n<meta property=\"article:published_time\" content=\"2020-08-21T05:46:04+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2020-08-21T05:58:25+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/smileyanswers.com\/wp-content\/uploads\/2020\/08\/Managing-covid-19-trends-for-grocery-stores-and-restaurants.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"700\" \/>\n\t<meta property=\"og:image:height\" content=\"435\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"SmileyAnswers Team\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@smileyanswer\" \/>\n<meta name=\"twitter:site\" content=\"@smileyanswer\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"SmileyAnswers Team\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"11 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/smileyanswers.com\\\/managing-covid-19-trends-for-grocery-stores-and-restaurants\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/smileyanswers.com\\\/managing-covid-19-trends-for-grocery-stores-and-restaurants\\\/\"},\"author\":{\"name\":\"SmileyAnswers Team\",\"@id\":\"https:\\\/\\\/smileyanswers.com\\\/#\\\/schema\\\/person\\\/862833ec8c68c6b3cff8494adfedf550\"},\"headline\":\"Managing Covid-19 trends for grocery stores and restaurants\",\"datePublished\":\"2020-08-21T05:46:04+00:00\",\"dateModified\":\"2020-08-21T05:58:25+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/smileyanswers.com\\\/managing-covid-19-trends-for-grocery-stores-and-restaurants\\\/\"},\"wordCount\":2270,\"publisher\":{\"@id\":\"https:\\\/\\\/smileyanswers.com\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/smileyanswers.com\\\/managing-covid-19-trends-for-grocery-stores-and-restaurants\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/smileyanswers.com\\\/staging\\\/4537\\\/wp-content\\\/uploads\\\/2020\\\/08\\\/Managing-covid-19-trends-for-grocery-stores-and-restaurants.jpg\",\"keywords\":[\"Changing habits\",\"Covid-19\",\"Grocery Store Experience\",\"grocery stores\",\"Restaurant Experience\",\"restaurants\"],\"articleSection\":[\"Customer Satisfaction\",\"Employee\",\"Retail\",\"Smiley Digital\u2122\"],\"inLanguage\":\"en-GB\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/smileyanswers.com\\\/managing-covid-19-trends-for-grocery-stores-and-restaurants\\\/\",\"url\":\"https:\\\/\\\/smileyanswers.com\\\/managing-covid-19-trends-for-grocery-stores-and-restaurants\\\/\",\"name\":\"Grocery Stores & Restaurants - Managing Covid-19\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/smileyanswers.com\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/smileyanswers.com\\\/managing-covid-19-trends-for-grocery-stores-and-restaurants\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/smileyanswers.com\\\/managing-covid-19-trends-for-grocery-stores-and-restaurants\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/smileyanswers.com\\\/staging\\\/4537\\\/wp-content\\\/uploads\\\/2020\\\/08\\\/Managing-covid-19-trends-for-grocery-stores-and-restaurants.jpg\",\"datePublished\":\"2020-08-21T05:46:04+00:00\",\"dateModified\":\"2020-08-21T05:58:25+00:00\",\"description\":\"As the world economy continues to be challenged with the Covid-19 virus, consumers are constantly changing behaviors to adapt to this pandemic.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/smileyanswers.com\\\/managing-covid-19-trends-for-grocery-stores-and-restaurants\\\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/smileyanswers.com\\\/managing-covid-19-trends-for-grocery-stores-and-restaurants\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/smileyanswers.com\\\/managing-covid-19-trends-for-grocery-stores-and-restaurants\\\/#primaryimage\",\"url\":\"https:\\\/\\\/smileyanswers.com\\\/staging\\\/4537\\\/wp-content\\\/uploads\\\/2020\\\/08\\\/Managing-covid-19-trends-for-grocery-stores-and-restaurants.jpg\",\"contentUrl\":\"https:\\\/\\\/smileyanswers.com\\\/staging\\\/4537\\\/wp-content\\\/uploads\\\/2020\\\/08\\\/Managing-covid-19-trends-for-grocery-stores-and-restaurants.jpg\",\"width\":700,\"height\":435,\"caption\":\"Managing Covid-19 trends for grocery stores and restaurants\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/smileyanswers.com\\\/managing-covid-19-trends-for-grocery-stores-and-restaurants\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/smileyanswers.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Managing Covid-19 trends for grocery stores and restaurants\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/smileyanswers.com\\\/#website\",\"url\":\"https:\\\/\\\/smileyanswers.com\\\/\",\"name\":\"SmileyAnswers\",\"description\":\"Real-time Actionable Insight\",\"publisher\":{\"@id\":\"https:\\\/\\\/smileyanswers.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/smileyanswers.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/smileyanswers.com\\\/#organization\",\"name\":\"SmileyAnswers\",\"url\":\"https:\\\/\\\/smileyanswers.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/smileyanswers.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/i2.wp.com\\\/smileyanswers.com\\\/wp-content\\\/uploads\\\/2019\\\/03\\\/smileyanswers_icon_144.png?fit=144%2C144&ssl=1\",\"contentUrl\":\"https:\\\/\\\/i2.wp.com\\\/smileyanswers.com\\\/wp-content\\\/uploads\\\/2019\\\/03\\\/smileyanswers_icon_144.png?fit=144%2C144&ssl=1\",\"width\":144,\"height\":144,\"caption\":\"SmileyAnswers\"},\"image\":{\"@id\":\"https:\\\/\\\/smileyanswers.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/x.com\\\/smileyanswer\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/smileyanswers\\\/\",\"https:\\\/\\\/www.pinterest.com\\\/smileyanswers\\\/\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/smileyanswers.com\\\/#\\\/schema\\\/person\\\/862833ec8c68c6b3cff8494adfedf550\",\"name\":\"SmileyAnswers Team\",\"url\":\"https:\\\/\\\/smileyanswers.com\\\/staging\\\/4537\\\/author\\\/gavin\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Grocery Stores & Restaurants - Managing Covid-19","description":"As the world economy continues to be challenged with the Covid-19 virus, consumers are constantly changing behaviors to adapt to this pandemic.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/smileyanswers.com\/managing-covid-19-trends-for-grocery-stores-and-restaurants\/","og_locale":"en_GB","og_type":"article","og_title":"Managing Covid-19 trends for grocery stores and restaurants","og_description":"As the world economy continues to be challenged with the Covid-19 virus, consumers are constantly changing behaviors to adapt to this pandemic.","og_url":"https:\/\/smileyanswers.com\/managing-covid-19-trends-for-grocery-stores-and-restaurants\/","og_site_name":"SmileyAnswers","article_published_time":"2020-08-21T05:46:04+00:00","article_modified_time":"2020-08-21T05:58:25+00:00","og_image":[{"width":700,"height":435,"url":"https:\/\/smileyanswers.com\/wp-content\/uploads\/2020\/08\/Managing-covid-19-trends-for-grocery-stores-and-restaurants.jpg","type":"image\/jpeg"}],"author":"SmileyAnswers Team","twitter_card":"summary_large_image","twitter_creator":"@smileyanswer","twitter_site":"@smileyanswer","twitter_misc":{"Written by":"SmileyAnswers Team","Estimated reading time":"11 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/smileyanswers.com\/managing-covid-19-trends-for-grocery-stores-and-restaurants\/#article","isPartOf":{"@id":"https:\/\/smileyanswers.com\/managing-covid-19-trends-for-grocery-stores-and-restaurants\/"},"author":{"name":"SmileyAnswers Team","@id":"https:\/\/smileyanswers.com\/#\/schema\/person\/862833ec8c68c6b3cff8494adfedf550"},"headline":"Managing Covid-19 trends for grocery stores and restaurants","datePublished":"2020-08-21T05:46:04+00:00","dateModified":"2020-08-21T05:58:25+00:00","mainEntityOfPage":{"@id":"https:\/\/smileyanswers.com\/managing-covid-19-trends-for-grocery-stores-and-restaurants\/"},"wordCount":2270,"publisher":{"@id":"https:\/\/smileyanswers.com\/#organization"},"image":{"@id":"https:\/\/smileyanswers.com\/managing-covid-19-trends-for-grocery-stores-and-restaurants\/#primaryimage"},"thumbnailUrl":"https:\/\/smileyanswers.com\/staging\/4537\/wp-content\/uploads\/2020\/08\/Managing-covid-19-trends-for-grocery-stores-and-restaurants.jpg","keywords":["Changing habits","Covid-19","Grocery Store Experience","grocery stores","Restaurant Experience","restaurants"],"articleSection":["Customer Satisfaction","Employee","Retail","Smiley Digital\u2122"],"inLanguage":"en-GB"},{"@type":"WebPage","@id":"https:\/\/smileyanswers.com\/managing-covid-19-trends-for-grocery-stores-and-restaurants\/","url":"https:\/\/smileyanswers.com\/managing-covid-19-trends-for-grocery-stores-and-restaurants\/","name":"Grocery Stores & Restaurants - Managing Covid-19","isPartOf":{"@id":"https:\/\/smileyanswers.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/smileyanswers.com\/managing-covid-19-trends-for-grocery-stores-and-restaurants\/#primaryimage"},"image":{"@id":"https:\/\/smileyanswers.com\/managing-covid-19-trends-for-grocery-stores-and-restaurants\/#primaryimage"},"thumbnailUrl":"https:\/\/smileyanswers.com\/staging\/4537\/wp-content\/uploads\/2020\/08\/Managing-covid-19-trends-for-grocery-stores-and-restaurants.jpg","datePublished":"2020-08-21T05:46:04+00:00","dateModified":"2020-08-21T05:58:25+00:00","description":"As the world economy continues to be challenged with the Covid-19 virus, consumers are constantly changing behaviors to adapt to this pandemic.","breadcrumb":{"@id":"https:\/\/smileyanswers.com\/managing-covid-19-trends-for-grocery-stores-and-restaurants\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/smileyanswers.com\/managing-covid-19-trends-for-grocery-stores-and-restaurants\/"]}]},{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/smileyanswers.com\/managing-covid-19-trends-for-grocery-stores-and-restaurants\/#primaryimage","url":"https:\/\/smileyanswers.com\/staging\/4537\/wp-content\/uploads\/2020\/08\/Managing-covid-19-trends-for-grocery-stores-and-restaurants.jpg","contentUrl":"https:\/\/smileyanswers.com\/staging\/4537\/wp-content\/uploads\/2020\/08\/Managing-covid-19-trends-for-grocery-stores-and-restaurants.jpg","width":700,"height":435,"caption":"Managing Covid-19 trends for grocery stores and restaurants"},{"@type":"BreadcrumbList","@id":"https:\/\/smileyanswers.com\/managing-covid-19-trends-for-grocery-stores-and-restaurants\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/smileyanswers.com\/"},{"@type":"ListItem","position":2,"name":"Managing Covid-19 trends for grocery stores and restaurants"}]},{"@type":"WebSite","@id":"https:\/\/smileyanswers.com\/#website","url":"https:\/\/smileyanswers.com\/","name":"SmileyAnswers","description":"Real-time Actionable Insight","publisher":{"@id":"https:\/\/smileyanswers.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/smileyanswers.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Organization","@id":"https:\/\/smileyanswers.com\/#organization","name":"SmileyAnswers","url":"https:\/\/smileyanswers.com\/","logo":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/smileyanswers.com\/#\/schema\/logo\/image\/","url":"https:\/\/i2.wp.com\/smileyanswers.com\/wp-content\/uploads\/2019\/03\/smileyanswers_icon_144.png?fit=144%2C144&ssl=1","contentUrl":"https:\/\/i2.wp.com\/smileyanswers.com\/wp-content\/uploads\/2019\/03\/smileyanswers_icon_144.png?fit=144%2C144&ssl=1","width":144,"height":144,"caption":"SmileyAnswers"},"image":{"@id":"https:\/\/smileyanswers.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/x.com\/smileyanswer","https:\/\/www.linkedin.com\/company\/smileyanswers\/","https:\/\/www.pinterest.com\/smileyanswers\/"]},{"@type":"Person","@id":"https:\/\/smileyanswers.com\/#\/schema\/person\/862833ec8c68c6b3cff8494adfedf550","name":"SmileyAnswers Team","url":"https:\/\/smileyanswers.com\/staging\/4537\/author\/gavin\/"}]}},"_links":{"self":[{"href":"https:\/\/smileyanswers.com\/staging\/4537\/wp-json\/wp\/v2\/posts\/2561","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/smileyanswers.com\/staging\/4537\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/smileyanswers.com\/staging\/4537\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/smileyanswers.com\/staging\/4537\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/smileyanswers.com\/staging\/4537\/wp-json\/wp\/v2\/comments?post=2561"}],"version-history":[{"count":0,"href":"https:\/\/smileyanswers.com\/staging\/4537\/wp-json\/wp\/v2\/posts\/2561\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/smileyanswers.com\/staging\/4537\/wp-json\/wp\/v2\/media\/2562"}],"wp:attachment":[{"href":"https:\/\/smileyanswers.com\/staging\/4537\/wp-json\/wp\/v2\/media?parent=2561"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/smileyanswers.com\/staging\/4537\/wp-json\/wp\/v2\/categories?post=2561"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/smileyanswers.com\/staging\/4537\/wp-json\/wp\/v2\/tags?post=2561"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}