{"id":2977,"date":"2021-05-04T11:42:10","date_gmt":"2021-05-04T11:42:10","guid":{"rendered":"https:\/\/2021dev.smileyanswers.com\/?p=2977"},"modified":"2021-06-18T07:36:58","modified_gmt":"2021-06-18T07:36:58","slug":"a-touchless-feedback-solution-idea-for-your-organization","status":"publish","type":"post","link":"https:\/\/smileyanswers.com\/staging\/4537\/a-touchless-feedback-solution-idea-for-your-organization\/","title":{"rendered":"A touchless feedback solution idea for your organization"},"content":{"rendered":"

Since the beginning of Covid-19, our society has changed various routines to adapt to this pandemic.\u00a0 For many of us, we have changed the way we purchase goods and services, approach our healthcare, do our work, and provide education.\u00a0 Since each of us adapts to these big changes in different ways, capturing our feedback is vital to providing the best possible service and experience.\u00a0 We want our voices heard whether that is through being a customer, being a patient, or being an employee.\u00a0 Communication is key when our expectations and perceptions are changing so quickly.<\/p>\n

Another way we are adapting to change is how we approach touching other objects.\u00a0 As mentioned, we all have different levels in which we adapt to this change.\u00a0 For a lot us, we have higher concerns on touching other objects during this pandemic in to protect our health and stay safe.\u00a0 Having a safe and Touchless way to communicate and provide feedback will increase the amount of feedback we give to organizations.<\/p>\n

Touchless Feedback<\/h4>\n

As shared in a recent article in the Wall Street Journal<\/a>, the pandemic has made individuals avoid touching items because of the health risk of Covid-19.\u00a0 The Google search for the term “touchless” has increased dramatically since the beginning of the pandemic<\/a>.\u00a0 Along with other safety measures, businesses have responded by providing ways to do business in touchless ways.\u00a0 Capturing feedback in a touchless way has also moved to the top of the priority list.\u00a0 As a way to adapt to these changes, HappyOrNot\u00ae, a feedback solution provided by SmileyAnswers<\/a>, allows quick and real-time feedback at the point of experience.\u00a0 As people’s perceptions and expectations change quickly with the severity of the pandemic, organizations need to be able to innovate and adapt alongside these changes to provide the best service to those they serve.<\/p>\n

Touchless Feedback Solution Idea – The Smiley Touch<\/h4>\n

As personal expectations and perceptions change fast, it is vital that an organization be on top of these changes by listening and learning through proper feedback methods.\u00a0 In a new video<\/a>, HappyOrNot\u00ae shares the freedom of three ways a person can provide real-time feedback at a Smiley Touch<\/a> terminal location.\u00a0 These include:<\/p>\n