{"id":5800,"date":"2021-08-11T11:33:22","date_gmt":"2021-08-11T11:33:22","guid":{"rendered":"https:\/\/smileyanswers.com\/staging\/4537\/?p=5800"},"modified":"2021-08-11T11:47:29","modified_gmt":"2021-08-11T11:47:29","slug":"check-out-the-new-website-at-smileyanswers","status":"publish","type":"post","link":"https:\/\/smileyanswers.com\/staging\/4537\/check-out-the-new-website-at-smileyanswers\/","title":{"rendered":"Check out the new website at SmileyAnswers!"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1456px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_2_3 2_3 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:66.666666666667%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.88%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:2.88%;--awb-width-medium:66.666666666667%;--awb-spacing-right-medium:2.88%;--awb-spacing-left-medium:2.88%;--awb-width-small:100%;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\"><p>Adapting to change is essential for organizations to be successful.\u00a0 With the ups and downs of the Covid pandemic along with technological and economic changes, it can stressful for businesses to be on top of changing customer and employee expectations.\u00a0 To provide great service to customers, patients, and employees, organizations need to have a simple and effective way to communicate and understand how people feel about their experiences.<\/p>\n<p>At <a style=\"text-decoration: underline;\" href=\"https:\/\/smileyanswers.com\/staging\/4537\/\">SmileyAnswers<\/a>, we help clients achieve success with consultation and the HappyOrNot Reporting System.\u00a0 We are a multinational organization serving the United States, Canada, and the UK.\u00a0 We invite you to review our new website to see if we are the right fit to help your organization adapt and thrive.\u00a0 Below we share how we have set up our new website to help your organization achieve success in customer, patient, and employee experiences.<\/p>\n<h4 style=\"color: #16ad31;\">What we Solve<\/h4>\n<p>By bringing next-gen human experience management tools, your organization can have verifiable and actionable KPI\u2019s to bring meaningful and useful insight for customers, patients, and employees.\u00a0 Find pain points quicker to make the positive improvements necessary to drive your organizations success.\u00a0 Then share your successes both internally and externally with Live Sharing, Social Sharing, and other effective means.<\/p>\n<p><a href=\"https:\/\/smileyanswers.com\/staging\/4537\/\">Watch the new video<\/a> showing how the Smiley Touch has been adapted to provide you with three options to collect real-time insight:<\/p>\n<ul class=\"post\">\n<li class=\"post\">Touch \u2013 People can touch one of the four Smileys and feel safe doing so<\/li>\n<li class=\"post\">Touch-free \u2013 Using hand gestures, individuals can provide feedback going \u201ctouchless\u201d<\/li>\n<li class=\"post\">Mobile \u2013 Using QR Codes as an additional way to provide insight<\/li>\n<\/ul>\n<div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:8px;margin-bottom:7px;width:100%;\"><\/div>\n<h4 style=\"color: #16ad31;\">Who we Serve<\/h4>\n<p>We help provide great human experiences in three areas:<\/p>\n<ul class=\"post\">\n<li class=\"post\">CX \u2013 Provide great Customer Experiences by capturing emotions while a person feels them<\/li>\n<li class=\"post\">PX \u2013 Provide consistent Patient Experiences by focusing on what matters most to your patients<\/li>\n<li class=\"post\">EX \u2013 Engage with your employees and take your work culture to a whole new level<\/li>\n<\/ul>\n<p><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:8px;margin-bottom:7px;width:100%;\"><\/div>\n<a style=\"text-decoration: underline;\" href=\"https:\/\/outlook.office365.com\/owa\/calendar\/SmileyAnswersRealTimeActionableInsight@xavier-solutions.com\/bookings\/\">You can request a time with us<\/a> that works best for you to learn how to improve the human experience at your organization.\u00a0 With all the changes that happening now, this is such an important time to be listening.\u00a0 You can be on top of changing expectations and perceptions instead of constantly chasing them in service recovery.\u00a0 If your organization does not take the lead and capture real-time insight, your competitors will.<\/p>\n<p>People want their opinions heard and acted upon.\u00a0 With the HappyOrNot Reporting System provided by SmileyAnswers, you can do just that by sharing feedback at the point of experience and by making quick and positive changes to the pain points that drive people away.\u00a0 People will know that your organization takes their opinions seriously and they will reward you for it.<\/p>\n<h4 style=\"color: #16ad31;\">How we Serve<\/h4>\n<p>See the ways we work with you to serve and provide memorable and positive experiences.\u00a0 We encourage you to view the three ways we serve:<\/p>\n<ul class=\"post\">\n<li class=\"post\"><a style=\"text-decoration: underline;\" href=\"https:\/\/smileyanswers.com\/staging\/4537\/smiley-terminal\/\">Smiley Terminal<\/a>: Watch the new video showing how simple and effective the free-standing terminal can help you capture real-time insight with high feedback rates.\u00a0 The Smiley Terminal can be put together in five minutes with options of a wall mounted version, a table top version, or the basic free standing.<\/li>\n<li class=\"post\"><a style=\"text-decoration: underline;\" href=\"https:\/\/smileyanswers.com\/staging\/4537\/smiley-touch\/\">Smiley Touch<\/a>: Capture additional feedback with the Smiley Touch.\u00a0 As mentioned above, the Smiley Touch allows you three ways to capture real-time insight (Touch, Touch-free, and Mobile).<\/li>\n<li class=\"post\"><a style=\"text-decoration: underline;\" href=\"https:\/\/smileyanswers.com\/staging\/4537\/smiley-digital\/\">Smiley Digital<\/a>: The world is going digital.\u00a0 <a style=\"text-decoration: underline;\" href=\"https:\/\/smileyanswers.com\/staging\/4537\/smiley-digital\/\">Watch a short video<\/a> on the Smiley Digital and learn more about how SmileyAnswers can help you capture real-time insight online!<\/li>\n<\/ul>\n<p><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:8px;margin-bottom:7px;width:100%;\"><\/div>\nWith the above physical and digital options, SmileyAnswers is in a unique position to capture \u201cin the moment\u201d insight in both channels at the same time.\u00a0 With customers expecting smooth transitions between channels, having this option can help your organization be on top of emotions at all major touchpoints.<\/p>\n<h4 style=\"color: #16ad31;\">Resources<\/h4>\n<p><a style=\"text-decoration: underline;\" href=\"https:\/\/smileyanswers.com\/staging\/4537\/resources\/#case-studies\">View case studies<\/a> and see how other organizations are being successful by solving their problems using the HappyOrNot System provided by SmileyAnswers.\u00a0 You can also <a style=\"text-decoration: underline;\" href=\"https:\/\/smileyanswers.com\/staging\/4537\/resources\/#ebooks\">read ebooks<\/a> and <a style=\"text-decoration: underline;\" href=\"https:\/\/smileyanswers.com\/staging\/4537\/resources\/#videos\">watch videos<\/a> to learn more about SmileyAnswers and HappyOrNot.\u00a0 Look for additional case studies, ebooks, and videos to be added throughout the year.<\/p>\n<p><a style=\"text-decoration: underline;\" href=\"https:\/\/smileyanswers.com\/staging\/4537\/blog\/\">Read our blog posts<\/a> to capture ideas to help you in providing better human experiences.\u00a0 We encourage you to reach out to us through our website or through our social media (We are on Twitter, LinkedIn, and Pinterest) for more information.<\/p>\n<h4 style=\"color: #16ad31;\">Conclusion<\/h4>\n<p>With constant change comes the challenge of adapting and thriving within that change.\u00a0 <a style=\"text-decoration: underline;\" href=\"https:\/\/smileyanswers.com\/staging\/4537\/\">SmileyAnswers<\/a>, as a leading provider of the HappyOrNot Reporting Solution, is constantly adapting to change to best serve our clients. Using touch and touchless solutions, we can help your organization capture real-time insight to be on top of changing expectations and perceptions.\u00a0 With <a style=\"text-decoration: underline;\" href=\"https:\/\/smileyanswers.com\/staging\/4537\/cx\/\">speed to value<\/a>, your organization can be up and running quickly to make the instant positive changes of both work culture and next level service.\u00a0 We serve to help improve <a style=\"text-decoration: underline;\" href=\"https:\/\/smileyanswers.com\/staging\/4537\/cx\/\">CX<\/a> (Customer Experience), <a style=\"text-decoration: underline;\" href=\"https:\/\/smileyanswers.com\/staging\/4537\/px\/\">PX<\/a> (Patient Experience), and <a style=\"text-decoration: underline;\" href=\"https:\/\/smileyanswers.com\/staging\/4537\/ex\/\">EX<\/a> (Employee Experience).<\/p>\n<p>By constantly improving customer, patient, and employee experiences, your organization is also improving the communities you serve.\u00a0 By listening, learning, and improving experiences, the positive impact goes beyond just one person&#8217;s experience and spreads to others.\u00a0 Be THAT organization that truly wants to improve the lives of others and is successful in doing so.<\/p>\n<h4 style=\"color: #16ad31;\">About SmileyAnswers<\/h4>\n<p>SmileyAnswers is the leading reseller of the HappyOrNot Reporting System within the United States, Canada, and the U.K.\u00a0 HappyOrNot has over 1.5 billion feedbacks to date and is a leader in capturing the real-time insight of customers, patients, and employees.\u00a0 With the recent addition of the Smiley Link and Smiley Digital, <a style=\"text-decoration: underline;\" href=\"https:\/\/smileyanswers.com\/staging\/4537\/\">SmileyAnswers<\/a> is in the unique position to capture a whole journey Live by using the Smiley\u2019s for both digital and physical touchpoints.\u00a0 Organizations can \u201clisten\u201d to how people feel while they are still IN the experience.\u00a0 After capturing real-time feedback at important touchpoints, organizations can then \u201clearn\u201d what and where the hidden pain points are to make immediate and positive changes.\u00a0 Finally, successes can be shared with Live Sharing, Social Sharing, digital boards, social media, email, power points, and more.\u00a0 This process can be repeated daily throughout the year to constantly improve human experiences.<\/p>\n<\/div><div ><a class=\"fusion-button button-flat fusion-button-default-size button-default fusion-button-default button-1 fusion-button-default-span fusion-button-default-type\" target=\"_self\" href=\"mailto:sales@smileyanswers.com?subject=New website for SmileyAnswers\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">contact us<\/span><\/a><\/div><style>\nul {\n  list-style: none;\n \n}\n\nul li.post::before {\n  content: \"\\2022\";\n  color: #16AD31;\n  font-weight: bold;\n  display: inline-block; \n  width: 1em;\n  margin-left: -1em;\n  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wp-image-5801\"\/><\/span><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"nf_dc_page":"","footnotes":""},"categories":[16,1,12,11],"tags":[1705,1706,1707,1708,1658,1704,1439,724],"class_list":["post-5800","post","type-post","status-publish","format-standard","hentry","category-customer-satisfaction","category-employee","category-products","category-sectors","tag-change","tag-covid","tag-cx","tag-ex","tag-human-experience","tag-new-website","tag-px","tag-smileyanswers"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.6.1 (Yoast SEO v28.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>SmileyAnswers new website announcement<\/title>\n<meta name=\"description\" content=\"SmileyAnswers help clients achieve success with consultation and the 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