Turn Feedback into a Measurable KPI with HappyOrNot
Collect maximum customer feedback in high traffic areas…
The HappyorNot kiosks have been a great tool for us. We have used them throughout our hospital to help measure and drive both employee engagement and patient satisfaction. They are flexible, user-friendly and provide immediate, clear and actionable information to our department leaders. The modest investment has been well worth it.
“We needed a quick and simple method to understand our passengers’ feedback on a day-to-day basis, allowing us to understand their perception of the security process…changing trends in passenger feedback.”
“It is important for us to take care of our customer…HappyOrNot is easy to use both for us and the customer. It gives us a direct feedback…immediately see how satisfied our customers…opportunity to quickly act both locally and overall if anything needs to be corrected.”
“We hope that as many of our customers as possible will take a moment to tell us how good the service was that we provided when they were visiting us…we will become even better and make our customers even more satisfied.”
“HappyOrNot device and service makes it easy for our visitors to instantly give feedback on our performance. With a simple click on a smiley button…Reports are automatically generated…to evaluate, develop, and make our performance be even better.”