• HappyOrNot Smiley Touch™

HappyOrNot Smiley Touch™

Simple and intuitive software focusing on usability & people.

smiley answers

The stylish touch screen feedback-collecting Smileys are the easiest and most effective way to discover the reason behind your customers’ dissatisfaction.

Follow up selection and open feedback options help you find out exactly what elements of your service are causing dissatisfaction so you can make immediate improvements.

  • Ready to use in minutes
    Quick to assemble and activates upon plug-in.
  • 3-tier insights
    First question follow up selection, and open feedback
  • Engaging user experience
    Sleek, seamless interface guides the user through the feedback experience smoothly and effortlessly.
smiley answers

Included Features

  • Misuse Protection

    A built-in custom setting that filters out excessive button presses to ensure the accuracy of your data.

  • Web & Email Reports

    Role, location, and time-based result summaries sent to your email.

  • Interaction Reports

    1-page printable summary report for sharing your results internally and in location.

  • Social Sharing

    Click-to-share summary image for sharing your results online.

  • HappyOrNot API

    Integrate your HappyOrNot results into your company’s own dashboard.

Add-ons

  • Branding Pack

    Fit the terminal to your brand with one of our available branding packs.

  • Standard

    Branded leg plate + question sheet per your company logo.

  • Custom

    Own design leg plate + question sheet.

Specifications

  • Weight (assembled)

    9,0kg (19.8lbs)

  • Dimensions (assembled)

    Depth: 340mm
    Width: 340mm
    Height: 1300mm

  • Shipping box

    Length: 1060mm
    Width: 370mm
    Height: 170mm
    Weight: 11,3kg (24.9lbs)

  • Data transfer

    3G secure network

smiley touch

Design Your Own
Smiley Touch™

HappyOrNot
Smiley Touch™
Customer Engagement

Intelligent Reporting

Track and manage your service performance with intuitive and interactive data analytics.  Pinpoint issues, uncover causes with ease and make improvement actions that can be measured and verified.

Access your results 24/7 in our online dashboard, via mobile, and automated email reports.

Quick View offers an instant overview of your key performance results summarized in simple, informative widgets.

It helps you to focus on the most important information and save time getting it.

READY TO HEAR FROM YOUR CUSTOMERS?