HappyOrNot^® Smiley Digital™

Simple and intuitive software focusing on usability and people

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Trusted brands already improving their human experience with our solution

Achieve unparalleled ‘speed to value’ via in-the-moment insights

Simple feedback concept

Interact via browser or QR code scan

Easy to digest analytics

Diagnose CX issues quickly & fix them

SPEED TO VALUE

Press a Smiley

HappyOrNot^® Smiley Digital™ can measure the user experience of your online services with the perfect addition to collecting online customer feedback.

Place a Smiley Digital panel on your webpage to capture user experiences.

Full compatibility

Seamless functionality with the Smiley Terminal™ and Smiley Touch™.

Open feedback

Get deeper insights into service performance.

No IT support needed

Placed on your webpage via a simple script. Updates are free and automatic.

Real-time CX dashboard

New Quick Views

A simple visual summary of key performance results:

See the status and direction of your customer experience
Save time by receiving the most important data instantly
Automated industry benchmarking

Fully integrated features plus add-ons

Custom Redirect

Selective Smiley Digital products allow for custom website redirects upon completion of the survey.

Web & Email Reports

Role, location and time-based result summaries automatically sent to your email.

Interactive Reports

One page printable summary report for sharing your results internally and at location.

Social Sharing

Click-to-share summary image for sharing your results online.

HappyOrNot® API

Integrate results into your company’s own dashboard(s).

Real-time Alerts

Automated email notification when negative responses, in a specific location, exceed a pre-set value during a specified timeframe.