Smiley Terminal free-standing, wall or counter top
Smiley Terminal free-standing, wall or counter top

HappyOrNot® Smiley Terminal™

The fast and friendly feedback terminal comes either free-standing, wall mounted or counter top

Ready to start collecting human experience data in as little as 5 minutes.

HappyOrNot® Smiley Terminal™

The fast and friendly feedback terminal – either free-standing, wall mounted or counter top

Ready to start collecting human experience data in as little as 5 minutes.

Brands already using the HappyOrNot SmileyAnswers™ solution

Anchorage Museum
University of Victoria
University of Ottawa
Chartwells Higher Ed
Touchpoint
The cigna group
Schlumberger
Morrison Healthcare
Mayo Clinic
Culinart Group
Henrico Federal Credit Union
Unidine
Franciscan Ministeries
Brock University
CCL Hospitality Group
Clackmas County
Chartwells serving up happy and healthy
Ascension

Achieve unparalleled ‘speed to value’ via in-the-moment insights

Simple feedback concept

Multiple points of interaction

Easy to digest analytics

Diagnose
issues quickly
& fix them

Achieve unparalleled ‘speed to value’ via in-the-moment insights

Simple feedback concept

Multiple points of interaction

Easy to digest analytics

Diagnose issues quickly & fix

Press a Smiley

Capture your customers’ perceptions of your service performance at the exact time and point of experience with the Happy-Or-Not® Smiley Terminal™.

Ready to use in minutes

Smiley Terminal™ couldn’t be simpler, quick to assemble and activate, right out of the box.

Completely wireless

Allows you to place the terminal at the exact point of interaction, and move when needed.

Zero energy consumption

Runs on alkaline batteries with an average 2 year life. Provides an “always on” mode ready to collect feedback.

The Smiley Terminal™ is successfully deployed in many sectors collecting invaluable ‘in the moment’ insight from customers and employees alike.

Healthcare

Front End Retail

Transportation

Fashion Retail

Education Facilities

Fast Food Retail

Facilities Management

Bars & Restaurants

Real-time CX dashboard

New Quick Views

A simple visual summary of key performance results:

  • See the status and direction of your customer experience

  • Save time by receiving the most important data instantly

  • Automated industry benchmarking

Smiley Digital Analytics Collection

Fully integrated features plus add-ons

Misuse Protection

A built-in custom setting that filters out excessive button presses to ensure the accuracy of your data.

web and email reporting

Web & Email Reports

Role, location and time-based result summaries automatically sent to your email.

interactive reporting

Interactive Reports

One page printable summary report for sharing your results internally and at location.

social sharing

Social Sharing

Click-to-share summary image for sharing your results online.

dashboard api

HappyOrNot® API

Integrate results into your company’s own dashboard(s).

real-time alerts

Real-time Alerts

Automated email notification when negative responses, in a specific location, exceed a pre-set value during a specified timeframe.

Create your own look and feel with custom branding

branding options

Custom branding can be designed as you wish. We have ready-made templates that you can use for your design.

Our custom branding options allows your business to maintain and enhance your own image.

Your business will not sacrifice image with our high quality printing.

Please contact us to find out more.