Press a Smiley
HappyOrNot® Smiley Wall™ terminal is compact and wireless in design this together with its peel-and-stick feature allows you to put it precisely where it is needed the most and best fits your business environment. It is the ultimate “place anywhere, space saver” innovation.
All in one
The question you want answered is printed on a changeable face plate. It’s perfect for capturing feedback in any area without losing any space.
Peel and stick
Double-sided, industrial grade adhesive strip allows you to locate it precisely where needed, and then easily relocate.
Accessibility
The all-in-one feature allows you to place it higher or lower on the wall, in accordance with your customers’ needs.
Fully integrated features plus add-ons
A built-in custom setting that filters out excessive button presses to ensure the accuracy of your data.
Role, location and time-based result summaries automatically sent to your email.
One page printable summary report for sharing your results internally and at location.
Click-to-share summary image for sharing your results online.
Integrate your HappyOrNot® results into your company’s own dashboard(s) with our Application Programming Interface.
Real Time Alerts
A feature which offers instant awareness of service decline via an automated email notification.
Custom
Own design leg plate + question sheet.
Data Transfer
3G secure network.
Versions
Wall, table, and rail.
What clients say
All members of our Customer Experience Committee have busy jobs at their facilities so we needed a tool or method that was easy, eye catching and could evaluate data automatically. HappyorNot delivered on all of these aspects! Now the committee reviews system data and makes changes that directly improves our patient experience.”
“A “Happy or Not” patient satisfaction assessment tool was launched in our ambulatory care sites in 2018. Patients are encouraged to rate their experience (anonymously) by pressing a button that best depicts their experience during their visit. The results are captured in aggregate and discussed at daily huddles with patient care staff.”
“This (HappyOrNot® service) sends us a dynamic report and we can tell by the hour what’s going on at our patient service center.”
